Privacy Statement

IMPORTANT — GENERATED TEMPLATE: This privacy statement is a generated template and must be reviewed by a solicitor or data protection officer before the website launches.

1. Who We Are

Leader Pro Access ("we", "us", "our") is the data controller for personal data collected via scaffold-tower.uk. If you have any questions about how we use your personal data, please contact us at sales@scaffold-tower.uk.

2. What Data We Collect

  • Contact information: name, email address, telephone number, delivery and billing address.
  • Order information: products purchased, payment method (we do not store full card numbers), order history.
  • Account information: username, password (stored as a secure hash), preferences.
  • Usage data: IP address, browser type, pages visited, referral source (via cookies and server logs).

3. Lawful Basis for Processing

  • Contract: To process and fulfil your order, manage your account, and provide customer support.
  • Legitimate interests: To improve our website and services, prevent fraud, and send transactional communications.
  • Legal obligation: To comply with tax and accounting requirements.
  • Consent: For marketing emails, where you have opted in.

4. Cookies

We use cookies to keep your shopping cart active, remember your preferences, and analyse website traffic. You can manage cookie preferences via your browser settings. Continued use of the website implies acceptance of essential cookies.

5. Third Parties

  • Stripe: We use Stripe to process payments. Your card details are handled directly by Stripe and are subject to Stripe's Privacy Policy.
  • Delivery carriers: We share your name and delivery address with our courier partners to fulfil your order.
  • Analytics: We may use analytics tools to understand website usage. Data is anonymised where possible.

6. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including for legal, accounting, or reporting requirements. Order data is typically retained for 7 years in accordance with UK tax law.

7. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Request erasure ("right to be forgotten")
  • Object to processing
  • Data portability
  • Withdraw consent at any time

To exercise any of these rights, please email sales@scaffold-tower.uk. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

8. Changes to This Policy

We may update this privacy statement from time to time. The current version will always be available at scaffold-tower.uk/privacy-statement-uk. The date of last update is shown at the bottom of this page.

9. Contact

For any data protection queries, contact us at sales@scaffold-tower.uk or write to: Leader Pro Access, scaffold-tower.uk.